Accessibility

Accessible Hotel Areas
  • Accessible Parking
  • Public Entrance
  • Registration desk
  • Concierge desk
  • Accessible Rooms
  • Accessible Elevators
  • Fitness Center / Exercise facilities
  • Accessible Meeting Rooms
  • Public restrooms
  • Restaurants
  • Swimming pool
  • Business center in Hospitality Suite
Accessibility for Guest Rooms
  • Text telephone TTY
  • Closed caption or closed captioning decoders for guest room televisions
  • Accessible guest rooms with mobility features have doorways with 32in (0.81m) of clear width
  • Lowered Air-Conditioner Control Panel, Entrance Door Peephole, Bathroom Clothesline and Closet Rod
  • Wider Aisle Access to Bathroom
  • ADA Compliant Higher Toilet Height
  • Assistive Grab Bars (Located Near Toilet & In Shower/Tub Areas)
  • Modified Faucet Handles
  • Balcony Door Ramps (Optional)
Hotel Areas with Accessible Routes from Accessible Public Entrance
  • Meeting room
  • Guestrooms
  • Fitness Center / Exercise facilities
  • Business center in Hospitality Suite
  • Restaurants
  • Registration area
  • Swimming pool
Accessible Hotel Parking and Transportation
  • Accessible Transportation with advance notice
  • Self-parking for cars
  • Van-accessible self-parking
The following additional features are available:

Complimentary:

  • Alarms – Audible
  • Assistive listening devices for meetings upon request 
  • Braille elevator
  • Braille room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Grab bars in bathroom – ADA rooms
  • Hearing impaired kit (telephone, emergency lights, bed shaker)
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Lowered light switches
  • Lowered peephole in door
  • Lowered sink
  • Raised toilet seat, portable commode
  • Roll-in Shower
  • Rooms accessible to wheelchairs (no steps)
  • Service animals welcome
  • Shower chairs
  • Strobe alarms
  • Swimming pool hoist for pool access (assistance provided by Pool Attendant)
  • TTY for guest use
  • Vibrating fire alarm available
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas
  • Wheelchair ramps

Available through Concierge (for an additional fee):

  • Nurses and companion aides
  • Various types of wheelchairs (Hawaiian Islands Medical)
  • Wheelchair accessible tours & transportation through island (minimum 24-hour notice)